Privacy Policy
Effective Date: 11/08/2025
SecureOn we is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services, including the installation and maintenance of security systems and intruder alarms with ARC response capabilities.
1. Who We Are
We are a company specialising in the supply, installation, and support of electronic security systems, including intruder alarms, CCTV, access control, and ARC-monitored systems.
Our contact details are:
SecureOn
Email: info@secureon.co.uk
2. What Information We Collect
We may collect and process the following types of personal data:
Name and contact details (e.g., phone number, email address, address)
Business or property location where systems are installed
System usage and alarm event data (monitored by the ARC)
Website usage data (via cookies or analytics tools)
3. How We Use Your Information
We use your data for the following purposes:
To provide you with our services, including consultation, installation, and support
To manage alarm events and contact you or your nominated keyholders when required
For maintenance and system updates
To comply with legal or regulatory obligations
To improve our website and customer service
4. Lawful Basis for Processing
We process your data under the following lawful bases:
Performance of a contract (e.g. for the provision of alarm monitoring services)
Legal obligation (e.g. for police response compliance)
Legitimate interests (e.g. security and fraud prevention)
Consent (where applicable, such as for marketing emails)
5. Sharing Your Information
We may share your data with:
Alarm Receiving Centres (ARCs) to provide monitoring and response services
Emergency services (e.g. police, fire) when appropriate
Service engineers or third-party contractors working on our behalf
IT and hosting providers for system functionality
Regulatory authorities if required by law
We do not sell or rent your data to third parties.
6. Data Retention
We keep your personal data only for as long as necessary:
For the duration of your contract with us
To meet legal or regulatory requirements
For up to 7 years for invoicing and compliance records
7. Your Rights
Under data protection law, you have the right to:
Access your personal data
Correct inaccuracies in your data
Request erasure (in certain cases)
Restrict or object to processing
Request data portability
Withdraw consent where applicable
To exercise any of these rights, please contact us using the details above.
8. Cookies
Our website may use cookies to enhance user experience and track website performance. You can adjust your cookie preferences in your browser settings.
9. Security
We take appropriate technical and organisational measures to protect your personal data, including encryption, secure access controls, and staff training.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Cookies Policy
Effective Date: 11/08/2025
This Cookies Policy explains how SecureOn ("we", "us", "our") uses cookies and similar technologies when you visit our website. By using our website, you consent to the use of cookies in accordance with this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. These files allow us to recognise your device, track how you interact with our website, and remember your preferences for future visits.
2. Types of Cookies We Use
We use the following types of cookies:
Essential Cookies: These are necessary for the website to function, such as for security or form submission purposes.
Analytical/Performance Cookies: These cookies collect information about how visitors use our site, such as which pages are most visited. This helps us improve our website’s functionality.
Functional Cookies: These allow us to remember your preferences (e.g., language or location) to enhance your experience on our site.
Targeting/Advertising Cookies: We may use these cookies to deliver ads more relevant to you and your interests.
3. How We Use Cookies
We use cookies to:
Analyse site traffic and usage patterns
Personalise content and advertisements
Provide social media features
Improve the performance and functionality of our website
4. Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling cookies may affect the functionality of our website.
5. Third-Party Cookies
We may allow third-party services, such as Google Analytics, to place cookies on your device. These cookies help us understand website usage, traffic patterns, and improve our marketing efforts. For more information on how third parties use cookies, you can visit their respective privacy policies.
6. Changes to This Policy
We may update this Cookies Policy from time to time. Any changes will be posted on this page with an updated effective date.